Upbridge and RCS Check-in.
rcscheckin.com is a European product, out of Spain and Finland: check-in, deposits, tourist-tax collection and WhatsApp AI. We operate in Mexico. We have online check-in, where the guest uploads their ID, and we neither collect nor file the lodging tax.
Which one should I pick, Upbridge or RCS Check-in?
If your operation is in Spain or elsewhere in Europe and you need deposits or to collect the tourist tax, RCS Check-in is built for that. If you operate in Mexico, Upbridge suits you better. Cleo, our AI operations assistant, works with your team over WhatsApp, and Upbridge puts ID check-in, cleaning with photos, inventory and the guide in one place. You still handle the lodging tax with your accountant.
What each one does, today.
| Topic | RCS Check-in | Upbridge |
|---|---|---|
| Check-in / tax | Guest check-in, deposits and European tourist-tax collection. WhatsApp AI. Their market is Spain and Europe. | Online check-in with ID verification. The guest can upload ID before arrival, and you turn on a PIN and a contract if you want them. We do not file the tax and we do not hold the deposit; that is between you and your accountant. |
| AI on WhatsApp | An AI that answers the guest in their chat. | Cleo, our AI operations assistant, works inside WhatsApp. She reads your team’s WhatsApp chats, builds the tasks and assigns them. You write to her and ask for things the way you would ask anyone on your team, without opening the app. She works for you and your team; no bot speaks to your guest in your name. She only sees the chats you add her to, the same as anyone new on your team; she does not touch the rest of your WhatsApp. WhatsApp also tells you when paper is low. |
| Cleaning and inventory | Photo cleaning reports. No inventory and no low-stock alerts. | Photo lists. Inventory after each stay. iCal import. Task on checkout. |
| Guides | They have a page with the WiFi, access and house rules. | We build you the full guide. The guest asks for an extra service in the guide and pays right there. The moment the payment lands, the task is created and assigned to whoever it belongs to, without you moving anything. |
| Who we are | A European product, out of Spain and Finland. | A small team. If your operation needs something different, you tell us and we make it fit. |
What RCS has that we do not.
- Deposits and European tourist-tax collection.
- An AI that answers the guest directly in their chat.
What we do have.
- Check-in with ID verification, house ready, towels counted and the guide, all in the same place.
- Cleo, our AI operations assistant, reads the operation on WhatsApp, builds the tasks and assigns them.
- Mexico and Mexican Spanish, from a company that fits how you already work.
Does Upbridge file the lodging tax?
No. We neither collect nor file the lodging tax; that is between you and your accountant. What we do have is online check-in, where the guest uploads their ID.
Does it connect to my PMS?
Yes. If you use Guesty, Hostaway, Lodgify or Uplisting, you connect it directly. If you only have Airbnb or Booking.com, you send us your listing’s iCal link, and your calendar in Upbridge updates automatically. Upbridge isn’t a PMS, so you keep using the one you have.
Do you have WhatsApp AI?
Yes. Cleo, our AI operations assistant, works for you and your team. You write to her on WhatsApp the way you write to anyone on your team, and she reads your team’s WhatsApp chats, builds the tasks and assigns them. No bot speaks to your guest in your name. She only sees the chats you add her to, the same as anyone new on your team; she does not touch the rest of your WhatsApp.
Want to see it with one of your properties?
Send David a WhatsApp and we’ll show you how Cleo organizes your team with one of your properties. We build the guest guide for free, for as many properties as you want.