Cleo and Booking.com: export your calendar and every checkout gets its clean
Export the calendar from the Booking.com extranet, send us the link, and Upbridge reads that property’s calendar.
Cleo, your AI operations assistant, sends every clean to your team on WhatsApp.
Checks out Friday at 12:00
Checkout clean · Depa Roma 302 · Friday 12:00
With its checklistJuan, Depa Roma 302 checks out on Friday at 12:00. The clean is yours.
Ok, I’ll be there 12:30
What moves between Booking.com and Upbridge
From the link you export, Upbridge reads that property’s check-in and checkout dates.
- Each listing’s calendar→ In
That property’s check-ins and checkouts land in the Upbridge calendar.
- Rates and availabilityStays
You keep managing them in the extranet.
- Guest messagesStays
You keep answering guests from Booking.com.
- PaymentsStays
Guest payments don’t go through Upbridge.
How to export your Booking.com calendar
- Sign in to the Booking.com extranet with a user that has the Rates & Availability permission.
- Click “Rates & Availability”, then “Sync calendars”.
- Click “Add calendar connection”, choose “Skip to export” and give the connection a name, for example Upbridge.
- Click “Copy link” and send it to David on WhatsApp. We connect it to that property in Upbridge.
What Cleo does with the calendar
- 001A checkout creates the clean
When the Booking.com guest checks out, that property’s clean is created with its checklist.
- 002Cleo sends it to the cleaner
She writes to the assigned person on WhatsApp and checks the photos they send back.
- 003Inventory goes down
When the clean is closed, the products you set up come off that property’s inventory.
What the connection doesn’t do yet
- According to its help, Booking.com only gives this link if your property is open for bookings, has 20 room types or fewer with at most one unit per type, and doesn’t use a connectivity provider such as a PMS or channel manager.
- If Booking.com is connected through a PMS, the PMS is what connects to Upbridge. Guesty, Hostaway, Lodgify and Uplisting connect directly, and they’re on the integrations page.
- Upbridge reads the calendar and writes nothing to Booking.com. Booking.com decides how often the link refreshes.
Other integrations
If the property is on another platform too, connect that calendar to the same property.
Booking.com and Upbridge
Does Upbridge change anything in Booking.com?
No. Upbridge reads the calendar from the link you copied and writes nothing back to Booking.com. You keep managing rates, availability and guest messages in the extranet.
What if the property is also on Airbnb or Vrbo?
How much does it cost?
Message David on WhatsApp and he’ll tell you.
Want to connect one of your Booking.com properties?
Send David the link you copied in the extranet on WhatsApp. With it he’ll show you how the next checkout comes in and what Cleo writes to the cleaner.