Upbridge and Touch Stay.
Touch Stay is a digital guidebook. Upbridge also builds the guide, and the cleanings and the inventory live in the same place.
Which one should I pick, Upbridge or Touch Stay?
If the only thing you're missing is the guest guide, Touch Stay has done just that for years. You build it yourself in their editor, or their AI drafts a first version from your Airbnb link. With Upbridge we build the guide for you, and it's free. And if you want, the same place holds the cleanings with photos and the inventory for each house, and Cleo, our AI operations assistant, hands out the work to your team on WhatsApp.
What each one does, today.
| Topic | Touch Stay | Upbridge |
|---|---|---|
| Guide | Digital guest guidebook. You build it in their editor, or their AI generates your first one from your Airbnb link. | An editor exists, but we hand you the guide finished, with that house’s check-in. The guest opens a link and downloads nothing. |
| Cleaning | Not the product. | Photo checklists. iCal checkout can create the task. |
| Inventory | No. | By task or by reservation, what you configured. Low-stock: app, email, WhatsApp. |
| Extras | Upsells in their model, and you move the task yourself. | The guest asks for an extra service in the guide and pays right there. The moment the payment lands, the task is created and assigned to whoever it belongs to, without you moving anything. |
| Guest check-in | Not the product. | Online check-in with ID verification. The guest uploads their ID before arrival, and you turn on a PIN and a contract if you want them. |
| AI | Their AI drafts a guidebook from your Airbnb link. | Cleo, our AI operations assistant, works inside WhatsApp. She reads your team’s WhatsApp chats, builds the tasks and assigns them. You write to her and ask for things the way you would ask anyone on your team, without opening the app. She only sees the chats you add her to, the same as anyone new on your team; she does not touch the rest of your WhatsApp. |
| Guest guides | Billed per property per year, and what you get is the guidebook. | Guest guides are free, as many as you want. |
| Who we are | A UK product, selling into the US and Europe. | A small team. If your operation needs something different, you tell us and we make it fit. |
What Touch Stay has that we do not.
- Years of guidebook-only, templates, a US/EU welcome-book market.
What we do have.
- The guide, the photo checklists, inventory per house and iCal import, all in one place and in Mexican Spanish.
- We hand you the guide finished, with check-in and ID verification included.
- Cleo, our AI operations assistant, reads the operation on WhatsApp, builds the tasks and assigns them.
Are the guides free?
Yes, guest guides are free, and we’ll build as many as you want.
Is Upbridge a cheaper Touch Stay?
No. The guide is one piece. You also run the clean and the stock.
Do you have AI?
Yes, and it lives on WhatsApp. You write to it the way you write to anyone on your team: it reads your team’s WhatsApp chats, builds the tasks and assigns them. If you want to know how a house is doing, you ask it and it answers.
Want to see it with one of your properties?
Send David a WhatsApp and we’ll show you how Cleo organizes your team with one of your properties. We build the guest guide for free, for as many properties as you want.